Operations Supervisor

About the Position

The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of work for departments and areas of responsibility.


  • Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department.
  • Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
  • Schedule job assignments for periodic and/or special inventories.
  • Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders.
  • Issue written and oral instructions to associates as needed or required.
  • Ensure associate accountability in accordance with corporate standard operating procedures.
  • Work to maintain harmony among associates and resolve grievances.
  • Manage employee time including edits and corrections
  • Mentor and coach associates, including corrective actions as well as performance evaluations.
  • Assume responsibility for monitoring zoning and product database development during the
  • receiving process.
  • Perform training of policies, procedures, and Standard Works to ensure processes are followed.
  • Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
  • Assist in the development of processes and process improvements.
  • tasks as assigned by the General Manager


  • Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience
  • Minimum of three years of experience in warehousing, distribution, or related required.
  • Minimum of six months supervisory experience
  • PC and computer skills including Microsoft Office.


  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences.
  • Drives Engagement - Recognizing the value that different perspectives and cultures bring to an organization.
  • Ensures Accountability - Holding self and others accountable to meet commitments.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

  • This position is expected to travel approximately 25% or less.
  • A passport is not required, but recommended.

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